When I asked how they had my new debit card number the customer service rep told me that they had a deal with the bank to send updated card info. “I called and had the charges reversed and cancelled McAfee online.
“I received an email stating that my debit card had been charged $103 for auto renewal,” Anne wrote. She figured when McAfee tried to charge her for another year, they would hit a brick road.
#Mcafee antivirus customer service number update
Beat the system?Īnne, of Gilbert, Ariz., thought she didn't have to worry about an auto-renewal since she got a new debit card from her bank and didn't update her McAfee account to show the new card number. The companies realize that when the contract expires, there's a very good chance you will decide not to renew. I will not be doing business with McAfee again and I will instruct my staff to no longer do business with McAfee.”īy now Steven and other consumers should realize that anti-virus software vendors – and not just McAfee – default to auto renewal when you set up an account. “I did not authorize McAfee to charge me nor did I authorize McAfee to retain my billing information. "I am disappointed in McAfee for auto-renewing my anti-virus subscription,” Steven, of Richardson, Texas, wrote in a ConsumerAffairs post. Some consumers have trouble with that, particularly with McAfee anti-virus software, which is supposed to protect your computer from viruses and malware. Here's a simple fact that too often gets overlooked: Once you sign up for subscription services, chances are you will find your subscription renewed automatically unless you take steps to prevent it.
0 kommentar(er)
